Australasian Emergency Nursing Journal
Volume 9, Issue 2 , Pages 73-78, June 2006

A day in the life of a trauma case manager

  • Melissa Fraser, RN, BN, Grad Cert Critical Care
  • ,
  • Kate Curtis, RN, BN, Grad Dip Crit Care, Ms Nurs (Research), PhD

      Affiliations

    • Corresponding Author InformationCorresponding author. Tel.: +61 29350 3499; fax: +61 29350 3974.

St. George Hospital, Gray Street, Kogarah, NSW 2217, Australia

Summary 

Trauma patient care is universally recognized as extremely time and resource intensive yet the trauma nursing case management model has yet to be thoroughly embraced in Australian trauma care. Trauma case management (TCM) is a nursing model that involves a nurse with expertise in trauma overseeing and coordinating trauma patient care. The goals of TCM are to provide well-coordinated care for patients and families and ensure that satisfactory clinical outcomes are met. The St. George Hospital Trauma Service first implemented a TCM program in August 2000, since then, we have been able to document improvement in many aspects of trauma care. This paper describes problems commonly encountered when providing care for trauma patients and an experiential description of “The day in the life of a trauma case manager.”

Keywords: Trauma, Case management, Advanced practice, Trauma nurse, Communication

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PII: S1574-6267(06)00023-1

doi:10.1016/j.aenj.2006.03.003

Australasian Emergency Nursing Journal
Volume 9, Issue 2 , Pages 73-78, June 2006